Onboarding Clinical Communication

Topic: Youth Friendly care and communication- bringing it all together

Problem Statement: How can you establish trust,  rapport and safety with adolescents?

What communication skills assist in asking questions about sensitive topics? 

We are pleased to present our Clinical Communication skills training as the final element of the onboarding training.

For DiSS clinicians who have undertaken their onboarding training in 2020, 2021 or 2022, this session (Module 4) is the final requirement of the training.

minimalist photography of three crank phonespeople sitting on chairthree crumpled yellow papers on green surface surrounded by yellow lined papers

Learning outcomes

  • Demonstrate appropriate communication skills for engaging with adolescents in a clinical consultation. 

This session will cover:

  • Establishing trust, rapport and safety for the young person
  • Demonstrating a diversity inclusive and patient-centred approach
  • Explaining confidentiality and privacy of information whilst balancing a judgement of mature minor status  
  • Describe a best practice consultation framework and youth friendly care
  • Demonstrate risk screening and strengths based approaches in practice
  • Development of a management plan that balances the rights of the child with risk, red flags, safety issues and supports

Clinicians can select one of the following four sessions to attend (note that minimum attendance of 10 participants will be required for each session):

Tuesday 18 October 1-3pm, register here

Tuesday 25 October 1-3pm, register here

Wednesday 26 October 7-9pm, register here

Wednesday 2 November 7-9pm, register here

Registrants will receive a confirmation email with a calendar invitation and Zoom details for the session.

Presenter: Emeritus Professor Helen Cahill, Honorar, Melbourne Graduate School of Education
Helen is internationally recognised for her contribution to pedagogical theory and innovation in the field of drama in wellbeing education and, in particular, the use of drama in the education of teachers and doctors. She has a strong track record in the field of applied drama but has also published in a wide range of other disciplines, including youth studies, medical education, drug education, teacher development, drug education and health promotion, reflecting her commitment to interdisciplinary education research and broad applied impact.

Helen has worked with colleagues and students in the secondary school sector to prepare a series of video recordings to assist in illustrating the clinical communication strategies that students value. This session replaces a role-play workshop with secondary school students that (prior to 2020) was provided as part of the full day onboarding training; this workshop was considered by the clinicians to be the most valuable component of the training.

This module is the final requirement for the RACGP CPD-accredited activity (Activity ID: 205942) and ACRRM PDP accredited activity (Activity ID: 23935) for the 2020-2022 triennium. Attendance will be lodged with the RACGP and ACRRM and statements of attendance issued to participants following the sessions.

To pre-submit questions, please email: Diss-Training@unimelb.edu.au

Please note:  didactic components of these workshops will not be made available for catch-up at a later date.